Frequently Asked Questions
What does the migration process involve? These things are often time-consuming.
It’s designed to be easy for you. We’ll handle the setup, data transfer, and training. The whole process usually means about 2 hours of downtime, scheduled when it’s least disruptive.
Will I lose any current features or integrations? We’ve used our system for years.
No. Everything you use now will carry over, and often you’ll find it runs more smoothly.
Do you integrate with my accounting system?
Probably, but if you’re not sure, ask. Velocity connects with QuickBooks, Xero, Sage, and plenty more.
Can I cancel if it’s not working for me?
Of course. If after 6 months you think it’s not right for your business, you can walk away with no strings attached.
Will my online ordering and website still work?
Yes. We’ll migrate and reconnect everything, so it works exactly as it does today, only better. Velocity is also compatible with Shopify and WooCommerce.